Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.monobot.ai/llms.txt

Use this file to discover all available pages before exploring further.

​
Overview

SIP (Session Initiation Protocol) allows your bot to connect to telephony systems and handle voice calls. With SIP integration, you can:
  • Receive incoming calls
  • Transfer calls to agents or external systems
SIP Integration

​
Configure SIP Integration

​
1. Open SIP Settings

  1. Go to AI Agents
  2. Open your bot
  3. Navigate to Integrations
  4. Click Configure in the SIP Integration block

​
2. SIP URI

The system generates a SIP URI automatically: 
sip:<extension>@<host>:<port>
Example: 
sip:34313580@34.200.57.215:5080

​
3. Extension

  • Can be generated automatically
  • Used as an internal routing identifier

​
4. Enable Integration

Enable the Enabled checkbox to activate SIP.

​
5. Method

MethodDescription
REFERStandard SIP transfer (recommended)
INFOAlternative method if REFER is not supported

​
6. Target URI

Defines the destination for SIP call routing. The Target URI tells the system where to send the call (typically your SIP provider or PBX).
The ${extension} placeholder is automatically replaced with the configured extension during the call. 
sip:${extension}@<target-host>
Example: 
sip:${extension}@44.207.193.100

​
7. Save

Click Save to apply changes.