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Documentation Index

Fetch the complete documentation index at: https://docs.monobot.ai/llms.txt

Use this file to discover all available pages before exploring further.

The Integrations tab allows you to connect your AI agent with external services, APIs, and platforms to extend its capabilities and automate workflows.
Integrations Tab

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Available Integrations

You can connect a variety of services to enable different features:
  • Google: Manage scheduling, emails, and documents.
  • Instagram: Automate replies and interactions with your audience.
  • Telegram: Receive instant notifications and interact with users.
  • SIP: Enable voice calls through your telephony system.
  • Genesys: Manage customer interactions and support workflows.
  • WooCommerce: Access products, orders, and customer data.
  • EverTransit: Manage ride and transportation data.
  • Cal.com: Handle scheduling, availability, and bookings.
  • Send Email (SMTP): Send emails directly from your system.
  • Syrve: Access restaurant data and integration settings.
  • G-Net: Configure integration settings using API tokens.
  • Altegio: Access service categories and booking-related data.

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Connecting an Integration

  • Click Connect to authorize and link an external service.
  • Follow the authentication steps required by the provider.
  • Once connected, the integration becomes available for use in your agent.
For some integrations:
  • Configure may be required after connection (e.g., SMTP, SIP).
  • Additional credentials such as API keys or tokens may be needed.

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Integration States

  • Connected: Integration is active and ready to use.
  • Disconnected: Integration is not active or has been removed.
  • Configure: Additional setup is required.
  • Coming Soon: Integration is not yet available.

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How It Works

  • Integrations extend the agent’s capabilities beyond basic conversations.
  • They can be triggered within flows or used by tools to perform actions.
  • The agent can retrieve, send, or update external data in real time.
Examples:
  • Create bookings via Cal.com
  • Send emails via SMTP
  • Retrieve products from WooCommerce
  • Handle calls via SIP

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Best Practices

  • Connect only the integrations you need to keep the system clean and secure.
  • Ensure all credentials and tokens are valid and up to date.
  • Test integrations after setup to verify correct behavior.
  • Use integrations together with Flows for automation.

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Notes

  • Some integrations require external accounts and permissions.
  • Missing or incorrect configuration may cause failures in flows.
  • Integration availability and features may vary depending on provider.