Display Hints

The Show Hints in Widget action allows your assistant to display clickable hint buttons directly inside the chat widget interface. These act as quick replies that users can select to guide the conversation or simplify input.

💬 Only works in chat channels that support widgets (e.g., web chat interface).

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🔍 What It Does

It renders a list of predefined phrases or suggestions that the user can click. This reduces typing effort and nudges users toward your intended flow.

🧭 Great for FAQs, decision branches, onboarding flows, and lead capture.

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🖼️ Action Interface

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⚙️ Configuration Options

List of Hints (required)

Type: string A comma-separated list of phrases or options the user can tap.

Example: Show pricing, Talk to agent, Book a demo

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🪄 Tips

• Combine with tools like Send Message, Search KB, or Call Transfer to direct users after hint selection.
• You can use @parameters to dynamically customize hints per session.
• Make sure hints are concise, ideally under 6 words.

Let me know if you’d like help making smart hint lists based on user journey or chatbot topic!